Is There Uber in Thailand? (with Best Alternatives)

What happened to Uber in Thailand, and what are the best alternatives?

Uber is no longer available in Thailand. 

It ceased business in April 2018 after selling off its Asian operations to Singapore-based competitor Grab.  As part of the deal, Uber now owns a 27.5% stake in Grab.

Uber started operating in Thailand in 2014 but had a bumpy ride with its licensing and legal status. It offered private hire and food services under the branding UberX, Uber Black, UberMOTO, and UberEATS. All of which have ceased operation in Thailand since 2018.

Uber was declared illegal and banned in Thailand in November 2014 based on the government’s assessment of how the company licensed cars and drivers.


Alternatives to Uber

With Uber out of the market, Thailand still has a range of private taxi hires available to book conveniently on your phone. These include:

Grab

website: https://www.grab.com/th/en/

Singapore-based Grab dominates the local and Asian regions, holding a 90% market share of ride-hailing services.

Grab Thailand offers an array of private car-hailing options, including:

  • GrabTaxi – Local taxi booking with the convenience and safety measures included within the app
  • GrabCar – Budget private car selection
  • GrabCar Premium – Luxury private car selection
  • GrabVan – Minivan with  space of up to 10 people

The Grab app has applied many of the features from Uber because they shared their technology with Grab after the partnership deal.

Within the app, simply select your desired vehicle and pick-up/drop-off points, and an estimated fixed fare will be displayed.

The fare will be higher during high demand peak hours.

As with Uber, the Grab app supports a review and rating system for checking and leaving feedback on your driver.

Once a driver accepts the ride, you’ll see their location and estimated arrival time on the screen.

Accepted payment options include cash or credit card, which are selectable before making a booking.

Grab Application Booking

Features

  • Advanced booking
  • Onboard Safety
    • Share your ride details with friends
    • Emergency button
    • Phone number masking
  • Save locations
  • Rewards system
  • Trip history
  • Distance fare estimate
  • Tip driver (check my guide on tipping in Thailand)

Grab price list

TypeBooking feeBase PricePrice per KM
GrabTaxiTHB 20THB 355.50 THB/KM (1KM – 10KM)
6.50 THB/KM (10KM – 20KM)
7.50 THB/KM (20KM – 40KM)
GrabCarTHB 458 THB/KM (2KM – 6KM)
7 THB/KM (6KM – 40KM)
10 THB/KM (> 40KM)
GrabCar PremiumTHB 110THB 12/KM
GrabVanTHB 23014 THB/KM (0KM – 10KM)
13 THB/KM (10KM – 20KM)
10 THB/KM (20KM – 40KM)
20 THB/KM ( > 40KM)
Prices subject to change check App for latest

Bolt

website: https://bolt.eu/en-th/

Bolt is a popular ride-hailing service that originated in Europe and launched its services in Thailand in 2020.

The service is currently available in several cities across Thailand, including Bangkok, Chiang Mai, and Phuket.

One of the key advantages of using Bolt is that they offer multiple vehicle types, from standard cars to luxury options, as well as public taxis. This means that customers have the flexibility to choose a ride that suits their preferences and budget.

Bolt’s mobile application is available on both Android and IOS devices, making it easy to access and use. Currently, the only payment method available for Bolt users in Thailand is cash, but this may change in the future.

Compared to other ride-hailing services like Grab, Bolt is generally considered cheaper, making it a good option for budget-conscious travelers or locals.

Additionally, Bolt has several safety features in place, such as a panic button and driver ratings, to ensure a safe and secure journey for its users.

Features

  • Multiple vehicle types
  • Driver reviews
  • Trip history/tracking
  • Safety features
  • Cash only payment
  • Ride estimates
  • Promo codes

Bolt price list

TypeBase fee (non surge price)Per km (non surge price)
Taxi35 THB + 20 THB booking fee5.50 THB/km (1-10 km)
6.50 THB/km (10-20km)
7.50 THB/km (20-40km)
Bolt45 THB7 THB/km
Economy40 THB6.50 THB/km (1-20 km)
10 THB/km (>20km)
Comfort100 THB12 THB/km
Ladies45 THB7 THB/km
XL100 THB12 THB/km
Motor25 THB3.50 THB/km
Sourced from the Bolt app (Prices are subject to change, check the Bolt app for the latest pricing)

LINE MAN Taxi

LINE is a popular chat application with dominance in the Asian region. LINE offers a local hailing taxi service called LINE MAN Taxi, which operates in Bangkok.

LINE MAN Taxi connects users with local taxi drivers similar to Grab’s service GrabTaxi.

The LINE app supports cash, credit card, or LINE pay payment.

Features

  • Promotion codes
  • Trip history
  • Distance fare estimate

LINE MAN Taxi price list

TypeBooking feeBase pricePrice per KM
Local TaxiTHB 20THB 35THB 5.50-10.50 (local meter)
Prices subject to change check App for latest

Cheapest alternative to Uber

The cheapest ride-hailing service is the local taxi option on either Bolt or LINE.

Best alternative to Uber

Grab offers a wide selection of cars, advanced booking, smooth UI, and additional safety features.  The Grab app is the best alternative if you’re familiar with Uber and want a similar service.

Insider tip

Take alternative transport during peak hours to avoid getting stuck in Bangkok’s notorious traffic


Alternatives to UberEATS

UberEATS, a food delivery service, no longer operates in Thailand. Although there are lots of other great options, including:

FoodPanda

Berlin-based food delivery company FoodPanda has operated in Thailand for over ten years. 

The app offers a wide selection of restaurants and has a ‘best restaurants nearby’ feature to help you find tasty food in your area.

The app accepts cash on delivery, credit card, and PayPal.

The delivery fee is calculated based on your location and what restaurant you’re ordering from.

GrabFood

Grab offers a food delivery service available through its main app alongside its other services. It has a wide range of restaurants to select from and is on par with FoodPanda.

The delivery fee starts from 10 THB depending on the restaurant’s distance, and they accept cash on delivery or credit card.

LINE MAN Food Delivery

LINE also has a food delivery service to conveniently order food from your home within the LINE MAN app.

The delivery fee starts from 10 THB, and they accept cash or credit card.

Cheapest alternative to UberEATS

GrabFood or LINE MAN Food Delivery is the most affordable option for app-based food delivery within Thailand.

Best alternative to UberEATS

If you’re an UberEATS user, then FoodPanda is the best alternative based on its multiple payment options and user-friendly interface.


Alternatives to UberMOTO

UberMOTO, Uber’s bike taxi service, ceased operation in 2018 along with other Uber services.

Currently, the only app-based bike taxi hire in Thailand is GrabBike.

Garbike is similar to UberMOTO. Simply select your desired pickup and drop-off points to calculate an estimated fare.

Payment options include either cash or credit card.

GrabBike price list

TypeBooking feeBasePrice per KM
GrabBike25 THB 5.1 < KM
50 THB 5.1 > KM
5 THB/KM (2.1KM – 5KM)
10 THB/KM (5.1KM – 15KM)
15 THB/KM (15.1 > KM)
Prices subject to change check App for latest

Another bike taxi competitor, GET Thailand will enter the market in 2020.  Prices will be updated once they release their tariff.

Before you go…

Looking for other travel guides? We have compiled a list of helpful articles to help you plan your trip to Thailand.

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Written by Nicky

Hi! 👋 I'm an expat who has lived, explored, and worked in Asia for over 10 years. I started findyouthere.com to share the knowledge I've picked up over the years with travelers interested in visiting Asia. Find out more on our about page.

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