Bolt Thailand Transport Guide (Rates, Fees, and More)

Bolt is a European-based multi-service app offering taxis, ride-sharing, food delivery, and scooter hire. It entered the Thai market in 2020, offering its ride-hailing service exclusively as a direct competitor to Grab.

I have been using Bolt as an alternative to Grab to compare journey prices or if no Grab drivers are available.

Having more options when booking a taxi to travel around Bangkok or other locations in Thailand is great.

To help you get started using the Bolt app, I’ve created this how-to guide with helpful information about the service.

Bolt service areas in Thailand:

  • Bangkok
  • Chiang Mai
  • Phuket
  • Pattaya

Bolt transport vehicle types:

  • Taxi
  • Economy
  • Bolt (nearest private Comfort car or taxi)
  • Comfort (premium cars)
  • Ladies (female driver)
  • XL (6-seater)
  • Motor (motorbike)

How to use the Bolt app in Thailand / Bangkok

The app is available for download on IOS or Android, and setting up an account requires a registered phone number.

Tourists can use the service because the phone number associated with your Bolt account doesn’t need to be a registered Thai number.

Steps on how to install and set up Bolt

Step 1: Download the Bolt app

Step 2: Set up a Bolt account (phone number required)

Steps on how to use Bolt

Step 1: Open the Bolt app

Step 2: Select the destination

Step 3: Select a vehicle type

Step 4: Confirm pickup point

Step 5: Process the booking

How much does Bolt cost?

Pricing for Bolt depends on vehicle type and the total distance to your destination.

The app will estimate your journey before booking, but this may change depending on fee structure factors like route change or traffic congestion.

Bangkok pricing 

TypeBase fee (non surge price)Per km (non surge price)
Taxi35 THB (public taxi base fare)
20 THB booking fee
6.50 THB/km (1-10 km)
7.00 THB/km (10-20km)
8.00 THB/km (20-40km)
8.50 THB/km (40-60km)
9.00 THB/km (60-80km)
10.50 THB/km (>80km)
Bolt50 THB base fare
20 THB booking fee
7.50 THB/km
Economy45 THB base fare
20 THB booking fee
6.50 THB/km (> 2km)
Comfort105 THB base fare
20 THB booking fee
13 THB/km
Ladies50 THB base fare
20 THB booking fee
7.50 THB/km
20 THB booking fee
13 THB/km
Motor25 THB3.50 THB/km

Disclaimer: The prices in this article may be outdated. Check with the service provider for the latest prices, terms and services.

Additional fees I’ve found when using the Bolt app:

  • Congestion charge
  • The driver takes a different route from the fare estimate
  • Unplanned multi-stop
  • Changed final destination
  • Surge price
  • Cancellation fee
  • Airport pickup / drop off

Wait time fee

Bolt charges a wait time fee if the driver spends more than 5 minutes waiting for a passenger, ranging from 2-3 THB per minute, depending on vehicle type.

Avoid the waiting fee by tracking the driver’s location and getting to the pickup point before they arrive.

Tolls (expressway)

Thailand has tolled expressways to avoid high-congestion roads. The tolls for expressways are not included in the price estimate in Bolt and should be paid directly to the driver, or the driver can add them to the journey total.

Bolt Thailand payment methods

The Bolt Thailand app only allows cash payments, so make sure you have the correct change on hand to pay your driver before booking.

If you have a local Thai bank account, the driver can provide a QR code so that you can transfer the payment directly to their account.

If you wish to tip the driver, you cannot do so through the Bolt app. Instead, you can give a tip in cash directly to the driver. You can find more information on tipping etiquette in Thailand in my tipping guide.

Bolt vs Grab

Grab has been in the Thai market for longer, so it has a rich set of localized features available in more locations, more vehicle types, and the option to pay by cash, credit card, or GrabPay.

Although newer, Bolt seems more competitive in pricing to lure customers from other services.

I use both apps and hope Bolt continues their business in Thailand to ensure we get a more competitive ride-hailing market.

Want to learn more about Grab? Check out my guide on using the app.

Is Bolt safe?

Bolt Thailand has safety features within the app, including an emergency assist button that Bolt claims calls local police, driver ratings, and a lost and found feature.

As with any ride-hailing service, always check the booking profile matches your driver before accepting the ride, and share the ride details with friends if you’re traveling alone.

Before you go…

Looking for other travel guides? We have compiled a list of helpful articles to help you plan your trip to Thailand.

Disclaimer â€“ is not a representative of Grab. Check their website for their latest terms and services.

Photo of author

Written by Nicky

Hi! đź‘‹ I'm an expat who has lived, explored, and worked in Asia for over 10 years. I started to share the knowledge I've picked up over the years with travelers interested in visiting Asia. Find out more on our about page.

Affiliate Disclosure: We may earn a small commission through affiliate programs if you book through a provided link, which helps us maintain and improve the site. Our recommendations are based on independent research and analysis, and we always strive to provide our readers with unbiased and helpful information.

Leave a Comment